AI Response Automation
Reviews, comments and DMs answered for you.
AI that replies instantly to Google reviews, social media comments and DMs, keeping your business responsive and guiding enquiries to the next step.
Included with Premium, £1,299 per month + usage.
Why it matters
Silence costs you trust and leads
Unanswered reviews make a business look inactive, and slow replies to comments and DMs let warm enquiries go cold.
Response automation replies in seconds, in your tone of voice, so every review is acknowledged and every enquiry gets a helpful answer.
- Every Google review answered
- Comments and DMs replied to in seconds
- Enquiries guided towards booking or calling
What it does
Always responsive, without the manual work
Review replies
Thoughtful, on-brand replies to every Google review, good or bad.
Comment replies
Quick answers to questions left on your social media posts.
DM handling
Instant replies to direct messages, with leads captured.
Smart escalation
Sensitive or complex messages flagged for your team.
Who it’s for
Built for property businesses
For estate agents
Show vendors and landlords you’re responsive, and turn social enquiries into valuations.
For property developers
Answer questions about your developments on social media and capture buyer interest.
How we deliver it
From first call to go-live
01
Discover
We learn how your enquiries come in and what a great response looks like.
02
Design
We learn your tone of voice, set reply rules and agree which accounts to connect.
03
Launch
We connect your Google Business Profile and social accounts, test replies and go live.
04
Improve
We monitor results, refine responses and report on performance.
Packages
Simple, transparent pricing
A one-off setup fee, then one monthly fee plus usage. Every package includes the AI Receptionist.
Basic
£999
per month + usage · £1,999 setup
- AI Receptionist
Essential
£1,199
per month + usage · £2,999 setup
- AI Receptionist
- AI Chatbot
Recommended
Premium
£1,299
per month + usage · £3,499 setup
- AI Receptionist
- AI Chatbot
- AI Response Automation
FAQ
Response Automation questions
Which platforms does it work with?
Google reviews plus the social media accounts we agree during setup, such as Facebook and Instagram.
Will replies sound like us?
Yes. We train the AI on your tone of voice and review its replies during setup.
What about negative reviews?
The AI replies professionally, and we can set it to flag sensitive reviews to your team first.
What does “+ usage” mean?
Usage is based on the number of replies your AI sends each month. Usage rates and any limits are agreed in your proposal before you start, and every invoice shows exactly what was used.
What if we need changes later?
Small updates to the information your AI uses are included in your monthly fee. New features, integrations or flows are quoted separately before any work starts. See what’s included.
Let’s get started
Ready to always be responsive?
Book a free 15-minute call and we’ll show you how response automation could work for your business.